Frequently Asked Questions

Everything you need to know about shopping with vivanmn

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

At vivanmn, we prioritize ethical fashion. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices across our entire supply chain.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.